Privacy Policy
Last Updated: January 1, 2026Introduction
JTek Software Solutions ("JTek", "we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site. For more information about using our website, please review our Terms of Use.
Information We Collect
We collect information that you provide to us directly, as well as information automatically collected when you use our website:
- Personal identifiers - name, email address, phone number, company name
- Communication data - messages or project details submitted via our contact forms
- Usage data - pages visited, time spent, referral sources, browser type, and device information
- Cookies & tracking data - collected via cookies and similar tracking technologies to improve user experience
How We Use Your Information
The information we collect is used to:
- Respond to inquiries and provide consultation on services
- Deliver, maintain, and improve our software development services
- Send relevant project updates, proposals, and service-related communications
- Analyze website traffic and user behavior to improve performance
- Comply with legal obligations and resolve disputes
- Protect against fraud, unauthorized access, and security threats
Cookies Policy
Our website uses cookies - small text files stored on your device - to enhance your browsing experience. These include essential functional cookies, analytics cookies (e.g., Google Analytics), and preference cookies. You can control cookie usage through your browser settings. Disabling cookies may affect certain features of the site. By continuing to use our site, you consent to our use of cookies in accordance with this policy.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your data in the following limited circumstances:
- With trusted service providers (hosting, analytics, email) who assist in operating our website under strict confidentiality agreements
- With our parent company, Shinetech Software Inc., for delivery of global projects
- When required by law, court order, or governmental authority
- In the event of a merger, acquisition, or sale of company assets
Data Security
We implement industry-standard technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include SSL encryption, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. When data is no longer required, it is securely deleted or anonymized.
Your Rights
Subject to applicable law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data ("right to be forgotten")
- Withdraw consent to processing at any time
- Object to or restrict certain processing activities
- Request portability of your data in a machine-readable format
To exercise any of these rights, please contact us via our Contact page or email us at salesin@jteksoftware.in.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately so we can take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
Contact
salesin@jteksoftware.in | +91 951 522 2046 | Address: Innov8, 7th Floor, Pranava Business Park, Hyderabad, Telangana 500084 | Visit our Contact page for more ways to reach us.
